Changing Email Platforms: Migrating from Lotus Notes to Microsoft Exchange

Organizations change email platforms for a variety of reasons. Sometimes it’s to take advantage of a specific feature in the new system, or it can be the result of a merger or acquisition where one entity’s email needs to be converted to create a consistent environment. At Sherpa Software, we offer content solutions for both the Lotus Notes and the Outlook/Exchange platforms. From time to time, we do see customers transition from one of these popular email systems to the other.

Email Client Migration Considerations

Although Sherpa does not promote one email client over another, there are very important considerations any organization must keep in mind before making the switch. Industry thought leader and Sherpa Software Senior Quality Assurance Specialist, Harvey Coblin, dives further into this discussion. Watch the video below and feel free to provide feedback, questions or comments in the box below.

For more information, contact Sherpa Software.

Email Archiving, Electronic Discovery and Compliance

Email archiving is most often talked about in terms of compliance and electronic discovery requests. Knowing the scope of your information stores and being able to easily access archived material is important for e-discovery. Another important driver for email archiving is improving cost effectiveness.

Email Archiving for Efficiency and Cost Savings

By delegating archive stores to secondary servers and alternative storage spaces, companies can drastically reduce mail server costs. A third, sometimes overlooked benefit to implementing email archiving software, is increased efficiency and productivity. After implementing a solid email archiving strategy with the right software, companies can then save their employees time and hassle while reducing strain on their mail servers at the same time.

Why Users Hoard Email, and Why Email Archiving is a Better Solution

More and more, email is used as the primary means of business communication. Email is a no-hassle and unobtrusive way to create an electronic paper trail; helping end-users trace conversations, review previously made points and even hold colleagues to obligations and commitments. This is the primary driver behind people often hoarding emails in massive stockpiles for reference purposes, worried that deleting one might spell disaster for the future. Rarely are old emails used daily or even monthly. They are kept around “just in case,” cluttering up .PST files, inboxes and server space.

Email archiving helps eliminate such clutter and email administrators can use email archiving software to regulate email archiving best practices by targeting specific mailboxes, entire email servers or specific groups. This allows the administrators rights to grant mailbox space based on the needs of the user, preventing an accumulation of worthless emails.

Email Archiving Organization

Archiving software also provides several archiving automation features, allowing administrators the ability to “set it and forget it” once the system is implemented properly. Email messages can be archived based on quotas, sender, subject, date, age, location or size. This gives email administrators a great deal of control over the process, ensuring each mailbox user gets exactly what they need. These archives are then indexed, allowing for easy searching throughout the archives. As the emails are still easily sorted and accessed, their removal from standard inboxes presents few problems to individual end-users and mail administrators. Employees can be comfortable knowing their documents are easily accessible, but unnecessary data is no longer cluttering inboxes or mail server space.

In this process, email archiving software helped increase the efficiency of employees, mail administrators and the mail server. Employees have a clean inbox, free of clutter, without the fear of losing an important email. Only readily required emails are stored in their inbox, creating a more clutter-free inbox than before.

Email administrators can spend less time fixing mail quota dilemmas by enforcing automatic archival guidelines and as a result, less data is stored on the mail server. This means the data servers can work more efficiently, both allowing mail administrators time to work on other tasks, and creating a more efficient email environment for the company at large.

Can you remember back to 1999? The millennium was approaching and the IT world was surrounded with Y2K fears and misconceptions. Preparations were extensive; conceiving doom and gloom scenarios seemed to be a national pastime. Millions of hours and billions of dollars were spent to ensure the year 2000 came without any major hitches.

We are at the end of another year. And although preparing to welcome 2012 raises none of the panic flags that 2000 did, there are a lot of vigilant steps that IT administrators can take to prepare, especially when it comes to managing data. The volume of digital information being generated with organizations these days is unprecedented and there are no indications this growth is about to abate. Moreover, there are a number of challenges IT departments face in managing all of this data, some obvious, some maybe not so obvious.

As a leading provider of information management solutions, Sherpa Software has helped a number of organizations meet these challenges. And in doing so, we also have encountered an array of common practices employed by IT departments and typical pitfalls they encounter. Highlighted below are a few best practices, compiled from our experiences, to hopefully help you get 2012 started on the right foot.

Revisit Your Backups : Checking Up on your Data Archiving Solutions

This is one tip that likely falls into the “obvious” category but it is remarkable how many backup related issues we run into. The problems with backups are not just that many organizations do not have a process to periodically test and validate their backups – needless to say, you should. But the nature of data being collected today and their needs to the organization is changing and they have, in many cases, a direct impact on the organization’s backup requirements.  This is a good time to review the current backup routines, ensure that not just the right information is backed up but also stored for the necessary period of time. For instance, you may have deployed a new archiving solution that stores data in its own separate repository. This is data that should potentially be backed up and preserved; but also backing up the archives will likely impact the backup needs of the original source data.  These scenarios are common and warrant an organizational review of all corporate data as it relates to backup procedures.

Corporate Retention Policies: Storage, Transfer and Retrieval of Electronic Information

Formulating retention policies and enforcing them, it turns out, is the ugly step-child of the IT department. To accommodate the growing data demands, it certainly is more convenient to simply buy additional storage, especially given the rapidly declining costs of storage devices. But given the rate of this growth, just throwing more storage at it is not a prudent strategy. And regulations are something else to consider here. Public companies fall under the purview of federally stipulated regulations which, depending on the industry in question, mandate strict guidelines for the storage, transfer and retrieval of electronic information. There are potential e-Discovery concerns here as well, the salient points of which we will discuss in the next section.

So whether you are in a regulated industry or simply have to deal with vast amounts of data, setting up clear, practical and enforceable retention policies is the first step to gaining control over this problem. Crafting retention policies for an organization is typically a team effort involving IT, representatives from a legal and/or a compliance department, upper management and other relevant parties. Although it is beyond the scope of this article to offer extensive guidance in devising retention policies, here are a few points to remember:

- Make sure the policy is well-defined and comprehensive.

- Take e-Discovery requirements into consideration.

- Goes without saying, but the retention policy has to be enforceable. Try and avoid manual processes and consider third-party solutions to automate enforcement.

- Document and periodically test to validate that there are no holes in the process.

- Periodically (maybe the end of every year) review the policies and make appropriate updates.

Preparing for E-Discovery

Regulated or not, publicly traded or not, the federal government has specific mandates for electronically stored information (ESI) for any organization that is party to a lawsuit. As many of you are aware from the media, the penalties for failure to comply with these regulations can be catastrophic for an organization. The instant a lawsuit is filed is not the best time to begin preparing for e-Discovery. If you are not prepared, familiarize yourself with concepts such as legal holds and data production. As discussed earlier, the ability to quickly and effectively retrieve electronic information necessary for a lawsuit should be one of the areas on which the corporate retention policy is based. In the unfortunate event of a lawsuit involving your organization, this preparation will have a significant and lasting impact on your ability to persevere through the trial.

Cloud Considerations

And finally a note on the cloud. With the buzz surrounding cloud-based solutions over the past couple of years, we hear from more of our customers contemplating moving one or more of their core in-house services to a hosted provider offering a similar or alternate service. The benefits are tangible and well-documented – lower upfront costs, reduced IT effort in maintaining and managing the service, reduction in the capital budget, convenience of anywhere access
and more.

However, the decision isn’t that simple and nor is there a universal answer. The reality is it that it mostly depends on the service, your organization’s requirements for that service, the tolerance level of its unavailability and broader support for any specific corporate requirements you may have. So if you are broaching the possibility of moving a current in-house service to a hosted provider – and now would be a good time to do that –here are few things to consider:

- The cost – monthly cost for the hosted service versus the life-time cost of managing the service in-house, including hardware and IT. Keep in mind limitations imposed by the hosted provider, such as storage, bandwidth, etc.

- How critical is the service to your day-to-day operation? Contingencies if the service is temporarily unavailable?

- How critical is the data? Implications of it falling into the wrong hands? Hosted providers and privacy and security assurances?

- Is the service currently customized, and if yes, is that level of customization available in the hosted version?

- What is the migration strategy? The cost to migrate?

- What is the opt-out strategy? Can you get back all your data? In what format? Any extra costs?

These are just a few of the thoughts collected from helping our customers overcome most of their information management hurdles. I hope you find these useful as you prepare to tackle the challenges you face in 2012. And from everyone at Sherpa Software, I would like to wish you and your organization a prosperous and successful 2012.

Organizations change email platforms for a variety of reasons. Sometimes it’s to take advantage of a specific feature in the new system, or it can be the result of a merger or acquisition where one entity’s email needs to be converted to create a consistent environment. At Sherpa Software, we offer content solutions for both the Lotus Notes and the Outlook/Exchange platforms. From time to time, we do see customers transition from one of these popular email systems to the other.

Sherpa doesn’t offer direct migration tools per se, although there are plenty of other vendors and consulting firms that do. We also don’t endorse one mail platform over another. Where we fit into the picture is by offering – regardless of your preferred email platform – email management and e-Discovery solutions designed to assist you with document retention and storage needs, as well as regulatory compliance and other legal requirements.

Migrating from Notes to Exchange and Vice Versa

When we see customers migrate, it’s typically from the Notes environment to Exchange – although we’ve seen the reverse scenario as well. While planning the move to Exchange, email administrators often want to be assured that they won’t be giving up the mail management, archiving and e-Discovery capabilities that Sherpa provided in the Notes world. Fortunately, Sherpa offers solutions of equal reliability for both platforms.

Cloud-based Hosting Alternatives: Are they for you or not?

Before we get into specific considerations about migrating, let’s take a moment and discuss cloud-based alternatives to Exchange, particularly Microsoft’s Office 365. If you’re transferring from Lotus Notes, it’s a safe bet you have a large number of users. Office 365 may not be appropriate for organizations with high-volume email. For Lotus Notes users making the switch, sticking with an on-premise solution is probably the way to go.
More importantly, if you’re already a Sherpa customer, you’re used to having absolute control of your email environment. If you’re in a highly regulated industry, or face stringent compliance restrictions or potential litigation, a cloud-based solution is probably not for you.

Migrating to Exchange: Which Version is Best?

Once you’ve decided to migrate to Exchange, the next question is… to which version? At first glance, the obvious answer is to upgrade to the latest and greatest, Exchange 2010. But the answer may not be as simple as it seems. Exchange 2007 included an integrated migration tool, the Microsoft Transporter Suite, to facilitate converting mail messages and calendar items from Lotus Notes or POP/IMAP sources to the Exchange format. However, Microsoft has opted not to update Transporter with Exchange 2010, but rather has decided to allow third-party vendors to create migration tools. While third-party tools may be far more flexible than the fairly bare-bones Transporter Suite, they are also expensive, with pricing typically based on the number of users. If you’re planning on using third-party software to help with your migration, be sure to include researching these tools as part of your planning process, and include their costs within your budget for the migration.

Pros and Cons of Migrating to Microsoft Exchange 2007

As an alternative, you could use the Transporter Suite to migrate to Exchange 2007, at least as an interim step. This saves you the expense of purchasing a third-party migration tool, but it also means you’ll essentially be performing the migration process twice – assuming your ultimate goal is to be on Exchange 2010. Another downside is that you can’t simply upgrade an existing Exchange 2007 server to 2010 – you’ll need to install an Exchange 2010 server and then make the transfer. That doesn’t necessarily mean that you need to invest in new hardware. If you have a virtual environment, you can install a VM with Exchange 2010, and then eventually drop the 2007 server after the transition.

Test, Test, Test! Transferring Users from Notes to Exchange

Whichever route you take, it’s a good idea to create a test environment that mimics your production environment as much as possible. Once you start transferring users in earnest, you’ll probably be taking a phased approach where you’re moving users to Exchange in batches. During this period, the Notes and Exchange environments will need to co-exist, with users on either platform able to send and receive mail both internally and over the Internet. You’ll also need to ensure calendaring is available and that users can see each other’s free/busy time. Finally, you’ll need to take into account the synchronization of any mobile devices that users need for messaging.

Another big consideration is whether you use Notes for custom applications outside of ordinary email. If that’s the case, it might make more sense to continue to maintain some semblance of your Notes environment in order to retain access to those applications. It’s difficult to predict if some other solution can substitute for your current Notes database applications. It may be possible to use Microsoft SharePoint or some other tool to recreate the functionality of some Notes applications (such as discussion databases, or QuickPlace or TeamRoom applications), but that might be a time-consuming and costly alternative. The fact that you may rely on Notes for more than just email may have some huge implications when deciding whether or not to migrate.

Making Switching Email Platforms as Easy as Possible

Switching email platforms is never a decision that should be made lightly. But while it doesn’t have to be a nightmare, it’s almost guaranteed to be a lengthy and expensive process. The good news is, regardless of whether you’re using Lotus Notes or Microsoft Exchange, or transitioning between the two – if you need to augment your email system with tools for email or content management, archiving, or e-Discovery, Sherpa Software provides solutions that are practical, reliable and affordable for organizations of all shapes and sizes.

Feel free to learn more at www.sherpasoftware.com.

This new year finds Sherpa Software hard at work, developing new products to complement our existing email management and e-Discovery offerings.  First to be released will be our much anticipated data analysis tool, Report Attender.  This program is designed with a small footprint that helps organizations gather and distill important details about their electronically stored information through a practical, user-friendly interface.

Report Attender brings together information from files shares, hard drives and email stores to generate statistics on types of data, information age, item count, document size and more. Options are available to customize categories, uncompress files and integrate attachments for a thorough analysis.

The origins of Report Attender can be traced to requests from customers looking for a speedy, efficient tool that not only offers a comprehensive overview of targeted data sets, but also provides drill-down functionality for further scrutiny.  They are looking for a tool that contains efficient, exportable views with robust graphical reports that can be shared with clients, superiors, legal counsel, or compliance officers.  Report Attender will offer this and more; saving time, money and hassle by helping with the following tasks:

• Assess the amount of  time and costs to process a set of  data
• Identify areas of concern based on size, age, type or data store
• Extract key intelligence points for corporate investigations
• Create detailed reports for comprehensive presentations

Report Attender is currently keeping our development gurus busy finalizing features.  Keep an eye on this space next month for more detail including screen shots, sneak peak of features and targeted release date. If you have any questions or would like to request further information, please contact Sherpa support.

As we near another Lotusphere event, I have been reaching out to the Lotus community and asking my customers whether or not I can expect to see them at this year’s show. Much to my surprise, a large portion has decided not to attend this year. I cannot confirm nor deny that all numbers will be down, but typically, my customers provide a good indication on what type of attendance to expect.

I do know, from a vendor perspective, that all the usual suspects will be there presenting and manning their booths, but what about attendees? What’s the word on the street? Are you hearing the same numbers as you normally do?  Better, worse?  I’m always curious to see what will happen once I’m there.

I do have some good news to announce… the popular pre-Lotusphere party, co-hosted by Sherpa Software and Mayflower Software, is making a return this year! Once again, we will be holding our annual party right before the Sunday night Welcome Reception.  Come join us as we get your Lotusphere 2012 week started.  This year’s “Mobilize to Socialize” party will be held on January 15th from 4:30 – 6:30pm at the Crescent Terrace. Enjoy a mix of networking with Lotus experts while sipping on our almost famous Lotustini cocktails! This year’s theme is inspired by the thought of collaborating and socializing with leading industry experts from all over the world.

While you are cruising through the showcase floor, be sure to stop by booth #528 and check out our latest product offerings.  We have many new and exciting changes coming to Sherpa’s Discovery Attender that will make your Legal & HR staff happy.  Compliance Attender has recently added a Classification Module to its extensive real-time document management capability. Mail Attender, after 11 years, is still growing and considered one of the best total email management products you’ll find anywhere.

And oh yeah, and there will be give-aways at the booth too.  Stop by and give the Wheel of Cash & Prizes a spin to see what you win. There might even be a famous Pittsburgh Steelers Terrible Towel or two.

See everyone in a few weeks in Sunny Orlando!

There is something about launching into a new year that resonates with almost everyone. Maybe it’s just the promise of a fresh start full of limitless possibilities that intrigues us – either way, it is undeniably exciting! We don’t normally have that same opportunity to enjoy an annual fresh start in our work environment but, in a rare turn of events, that is exactly what Sherpa’s Exchange team has available to us as we enter 2012.

I mentioned in my last post that we’ve been discussing a new policy enforcement product. The good news is that the project has been green-lighted by our management team and the groundwork is underway. The idea behind this effort is to leverage Sherpa’s expertise in policy management and develop a new product incorporating this core set of design goals:

• Address recurring feature requests from our customer base
• Support a wide variety of content sources (beyond email)
• Offer flexible deployment scenarios
• Powered by a much more flexible policy enforcement engine

With those goals in mind, I’ve been working with our senior architects to document a baseline feature set for the product and then map that feature set to a product architecture.

This post is important to you for two specific reasons. First, to let Mail Attender customers know that work is underway on a greatly improved tool that will be available to all of our current software maintenance customers when it is released. Second, this is a great time to submit any ideas for features that would improve your experience with our products. Many of you routinely offer these types of suggestions to our support team, but I wanted to make sure all of our readers know that this would be a good time to pass along their ideas.  If you would like to contribute, please feel free to email me directly, rwilson@sherpasoftware.com.  I’m looking forward to 2012 and the prospect of a brand new Sherpa product to share with all of you.

How do you celebrate New Year’s?  If I had to take a guess, you probably celebrate New Year’s surrounded by family and friends, enjoying drinks of your choice (probably wine and champagne) and watching the ball drop with Dick Clark (and now Ryan Seacrest). If you’re particularly lucky, perhaps you share a kiss with that special someone when the clock hits 12:00am. Have you ever imagined how New Year’s would look in another country?  Listed below are five of the top ten “Unique New Year Traditions from Around the World.”

1) Breaking Dishes On Neighbor’s Door  – Denmark

A strange and weird Danish New Year tradition, depending on how you look at it, is throwing dishes at neighbor’s door. Strangely, this makes them happy instead of annoying them. The family with the tallest tower of broken plates, glasses, cups and other crockery is considered to be the luckiest person because it symbolizes their large amount of loyal friends.

2) Talking to Spirits – Mexico

Talking to spirits is a part of Mexican belief. Mexicans strongly believe that they can communicate with the souls of their dead loved ones. New Year’s Eve is considered the best time to communicate with dead spirits to convey a message or ask for guidance. And this is not done at home on an individual basis but is a legal Mexican practice.  Taos Inn, in New Mexico for example, offers 15 minutes session of spiritualism and meditation for $15. Not a bad price for some helpful guidance!

3) Wearing Polka Dots – Philippines

Imagine streets full of people wearing polka dots and dining room tables full of round shaped food and fruits on one single day of the year. This all actually happens in the Philippines on New Year’s Eve every year. Philippines believe that this will bring them prosperity by associating the round dots to coins and wealth.

4) Burning Scarecrow Dummy – Ecuador

Ecuador has a unique custom of crafting scarecrows and then burning them at midnight. They adorn them and fill the scarecrows with newspapers and pieces of wood. As midnight approaches, everyone gathers outside their home and each family burns their own scarecrow. The tradition says that this destroys all the bad things that took place in the past 12 months. The scarecrow also scares away bad luck, which in turn, fills their new year with luck and happiness.

5) Mistletoe Leaves Are Placed Under Pillow to Find Husband – Ireland

The single women of Ireland wait desperately for New Year’s Eve because it is the night that can bring them the love of their lives. They place mistletoe leaves under their pillow hoping to catch their future husband. It is also believed in the Irish culture that this act will help them get rid of bad luck.

The world is a large and very different place.  Yes, people of all nations may celebrate New Year’s much differently around the world, with different traditions, but there are a lot of general themes to be seen.  We all want to start a new, fresh year with renewed enthusiasm and hope no matter what happened during the past year.  We all want to be happier, find love, renew friendships,  increase our wealth and also hope for a little extra luck in the coming new year.  I (and we at Sherpa) hope everyone has an enjoyable holiday season, a great New Year’s and beyond!  We wish you all the best of luck with all your endeavors in the coming year!

References

1) http://www.smashinglists.com/weird-ne

As more of our customers migrate to Exchange 2010, we continue to learn about the many hurdles they need to overcome.  If your organization is considering a migration to Exchange 2010, you may want to keep the following tips in mind.

First, Exchange 2010 does not allow you to directly access the mailbox servers by default; instead, you are required to go through the Client Access Server (CAS).   This feature was initially introduced in Exchange 2007, but has been revamped in Exchange 2010.  Unlike Exchange 2007, Exchange 2010 moves the mailbox (MAPI) and directory access connections from the backend mailbox servers to the CAS servers in the middle tier.  In other words, when you open an Exchange 2010 mailbox, the CAS server accepts the connections, which then passes it along to Active Directory and the mailbox servers.  As a result, if you have any third party software that needs to connect to Exchange 2010, you will likely need to configure it to go through your CAS servers.

Second, when performing the migration, try using the PowerShell instead of the Exchange Management Console (EMC).  We have seen several organizations that have used the EMC and have experienced issues.  For example:

• When migrating users to Exchange 2010 using the EMC, certain objects in AD are either not updated or not set correctly.  For instance, we have worked with several organizations where the legacyExchangeDN was either blank or listed the wrong Exchange server.  We also have seen the msExchangeHomeServerName listing the wrong server.
• When setting permissions using the EMC, it does not fully rollout to AD, or the permissions get revoked once logged off the Exchange server.  This becomes evident if you try to test these permissions using Outlook.

This is not to say that you cannot use the EMC, nor is this meant to imply that other organizations will have the same issues.  It may, however, save you time and frustration if you use the PowerShell command and avoid using the EMC altogether.

Third, client throttling policies are enabled by default in Exchange 2010 SP1 and SP2, which can have a negative impact on any third party software used to help administer your Exchange server.  Client throttling is used to track and restrict the bandwidth each Exchange user consumes.  As a result, the accounts used by your third party software to help administer your Exchange server will be limited as well.  To overcome this issue, you can create a client throttling policy that has no restrictions and then assign these accounts to that policy.

Finally, the majority of organizations who migrate to Exchange 2010 do so because they feel this will eliminate their need for third party software, but there are limitations within Exchange 2010 that you may not realize.  For example, the retention policies available in Exchange 2010 through the Messaging Records Management (MRM) feature has some major limitations, such as:

• You cannot create a different retention policy based on the primary mailbox versus the online archive.  That is, if you would like a retention policy to delete items in the Inbox, it will be deleted from both the primary mailbox’s Inbox and the online archive’s Inbox.
• You are limited in the amount of criteria that you can specify to target the messages you want to delete and/or retain.  If you want to delete messages based on its size, sender or criteria other than age, you cannot use the MRM.

Other issues may arise when migrating to Exchange 2010; this is not meant to be an exhaustive list. There are many great new features in Exchange 2010 making an upgrade very appealing; it is imperative however, when doing any migration, to properly research and test your desired configuration.

To learn more about Sherpa Software’s solutions, go to www.sherpasoftware.com

Although Sherpa offers a variety of tools to assist with your Microsoft Exchange environment, you may not know that these individual products actually complement each other in many ways.  If you are a Discovery Attender for Exchange customer, did you know that Sherpa’s Mail Attender for Exchange product is a great addition to your e-Discovery needs and can help you do many things that complement Discovery Attender?  Together, these products can help improve your e-Discovery process and effectively manage data.  If you currently utilize Discovery Attender to search all of the PST files in your environment, Mail Attender can help you extend your search to PST content that resides on user desktops, therefore, improving the odds of uncovering relevant search results.

More specifically, how do these two products work together? To give you a little background, Discovery Attender is a software tool designed to automate the search and collection of electronically stored information (ESI) across a variety of sources (mailboxes, network file shares, SharePoint documents, etc.).

When you receive an e-Discovery request, it is common to be given loose PST files to search (in addition to live mailboxes).  Once you have finished the search, these PST files remain and, over time, can occupy a significant amount of valuable storage space.  Your IT or legal staff may only be permitted to delete content within these PST files that is of a certain age, and this is exactly where Mail Attender fits into the equation.

Mail Attender can help you better manage PST’s during and after litigation by applying flexible mail rules.  These rules provide over seventy different types of selection criteria to target specific messages and then a wide variety of actions (including copy, move, delete or report) to manage those messages.  Mail rules can be applied to a wide variety of email content including mailboxes, network-based PST files, desktop-based PST files, Online Archives and/or Public Folders.

How are Sherpa customers using both products exactly?  Here are a few examples of how our Discovery Attender customers are using Mail Attender to aid their e-Discovery needs:

1. Managing the content in these PST files, such as automatically deleting content that is out-of-date (i.e. past the date of your organization’s retention policy)
2. Searching for content located in desktop-based PST files
3. Locating and moving desktop-based PST files to a network share so Discovery Attender can access them for searches
4. Helping to supplement their searches.  For example, examining certain MAPI properties (i.e. is a calendar item recurring or not) and then reporting on those items, or exporting them.  This is a great time saver for customers who must manually identify these items now.

Combining Sherpa products can help you build a more comprehensive e-Discovery process.  This is especially true with our Mail Attender and Discovery Attender products.  Discovery Attender allows you to perform comprehensive e-Discovery searches and provides you with great review capabilities.  Mail Attender can then be used to take action on the search results or further the reach of your search to content residing on user desktops.  If you are a Discovery Attender customer, you may want to consider utilizing Mail Attender for Exchange to aid your e-Discovery needs!

For more information or to speak with a Sherpa representative, go to www.sherpasoftware.com.