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archive attender 4.3

A new version of Archive Attender for Exchange, Sherpa’s mailbox and PST data archiving solution, has been released and is now available for download.  This update is highly recommended for Archive Attender users as it contains a number of fixes and enhancements to increase performance and usability. Some of which include: Searching Customer requested features […]

In any organization, when the conversation turns toward electronically stored information (ESI), it almost always revolves around three core groups.  These individuals are the lucky few whose daily routines center on the management of that information and they include legal and/or compliance, records management and of course IT.   Despite the fact that they all, at […]

Sherpa Software recently participated in the National Conference on Managing Electronic Records (www.merconference.com) in Chicago. MER typically attracts a large number of legal, records management and information technology professionals who are responsible for information governance (IG) initiatives within their organizations. In addition to seeing customers who are currently using Sherpa products to help managed their […]

It's not like riding a bike

At Sherpa Software, we try to engineer our tools to be as simple and intuitive as possible. We also try to build in a lot of power and flexibility to give our customers the maximum value for their purchase. Unfortunately, those two goals aren’t necessarily compatible. That issue is compounded by the fact that many […]

technical support

I have been in the technical support field for over 15 years in one capacity or another.  My daughter has been a competitive cheerleader for six years and a Hip Hop dancer for two of the six.  Needless to say, when I started working for a software company in a technical support capacity, I didn’t […]

Cinco de Mayo

It’s always interesting when you have a company event to watch how people participate in the process.  Each person tends to take on a role and assimilate themselves accordingly.  For example, you have the leaders, the problem solvers, the cheerleaders, the workers, and the thinkers/strategist among others.  I’m sure that each of you can understand […]