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Musings of Chip and PIN

As part of the technical support team at Sherpa Software, I often receive calls asking how to use our eDiscovery tools to scan for Payment Card Industry (PCI) data, whether it’s located in email messages or attachments or on file shares. In the past, I’ve written extensively about the recent rash of credit and debit […]

Piles of Files!

In a previous blog article, I talked about what to consider when creating retention policies for email. I spoke about things to consider when managing messages. Now, it’s time to talk about the elephant in the room- files. Many email administrators think that messages would win the prize for existing in the most locations and […]

Improving eDiscovery

One of the intriguing benefits that organizations can realize as they move toward a more integrated information governance strategy is improved collaboration between interdepartmental teams. This is especially true of collaboration between legal and information technology – two groups that often exhibit a rather acrimonious relationship. It’s not difficult to understand how the rift between […]

New content from Sherpa Software

Sherpa prides itself on providing up-to-date, helpful content to all information professionals. Newly-released in June are three handbooks highlighting key industry topics, including: information governance eDiscovery information technology With more than a dozen authors, Sherpa’s blog is jam-packed with industry articles. Whether you like a quick read or an in-depth feature story, we’ve got you […]

Legal hold

Information governance and eDiscovery are our focus at Sherpa Software, and you can’t discuss either without mentioning Legal Hold.  The legal hold process (also called litigation hold, these terms are used interchangeably), is part of eDiscovery and therefore also falls under the larger umbrella category of information governance.  The Federal Rules of Civil Procedure require an […]

Mitigating Fraud with Internal Investigation Software

Fraud is a pretty alarming scenario for any company, whether it be large or small, and it can be particularly alarming when the fraud, or suspected fraud, is internal. A company needs to swiftly handle a suspected fraud situation with finesse and without creating too much fear within the work environment. If other employees get […]