White Papers

The goal of this white paper is to provide an introduction to the key areas involved in developing an e-discovery capability and to help organizations plan to become better prepared for the rigors of the e-discovery process. Note that the goal of this report is not to offer legal advice or legal opinions on specific legal issues related to e-discovery, and it should not be used in this manner. Key questions answered in this white paper include: Should e-discovery be a top priority for your company? What can the right e-discovery capabilities do for your company? What are the key e-discovery issues to understand? What should you do next?

There is no question that email archiving has its place in today’s storage environment and, especially with the advent of Exchange 2010, the technologies to do so have been constantly changing. In this white paper, written by Brian Posey, Microsoft Systems Engineer and technical author and Rick Wilson, Senior Product Manager at Sherpa Software, find out why archiving is necessary, the solutions options available, how to choose the right one and ways to simplify the entire process.

Download this white paper today to learn more about key topics and new features within Exchange 2010. Some of the key questions answered about new features in Exchange 2010 in this white paper include: How well do these features work? Are they robust enough for enterprise use? What’s their intended audience, and do they meet the needs of that audience?

Microsoft Exchange Server is a powerful enterprise messaging tool that has proven to be very successful over the years. Although Exchange adoption is high, many organizations have found that native support for robust archiving and ediscovery capabilities is lacking and they have turned to third-party solutions to meet their compliance needs. This white paper outlines the various archiving and ediscovery features in Exchange 2010, examines how they work, and discusses various limitations in their deployment.

Outlook personal folder files, better known simply as PST files, have been around for a very long time: they were first introduced with the Exchange client that shipped with Exchange 4.0. PST files allow users to manage their own mail storage and archiving, and for that reason they are widely used within organizations of all sizes. Users love having a convenient, portable, personal message store. On the other hand, companies want to be able to manage, monitor, and control information on their networks, especially as compliance and electronic discovery have grown in importance since the time when Exchange 4.0 shipped. Striking the right balance between these two opposing sets of demands is tricky, although Microsoft has tried. This paper will discuss the broad history and functionality of PST files, point out some specific dangers and benefits of their use, and describe methods you can use to control (or prevent) the use of PST files in your organization.

It can be easy to get caught up with the need to create a legal discovery policy. However, having the right tools in place to implement the policy can be commonly overlooked. In this white paper, written by Paul Robichaux, Microsoft Exchange MVP and leading IT expert, find out why having the right tools to implement an e-discovery policy is just as important as the e-discovery policy itself. Also, learn about available solutions and how these solutions simply the entire process.

In this white paper by Paul Robichaux (Exchange MVP) and Marta Farensbach (Product Manager – Sherpa Software), take a look at what you, as a Messaging Administrator, need to know about legal discovery, including how to prepare for discovery requests, what you need to learn, and how to execute discovery requests.

This white paper by Michael Osterman discusses the issues that organizations face in managing Exchange and PST files effectively. Learn about the Federal Rules of Civil Procedures and other regulatory requirements that are driving companies to take a more aggressive approach to managing data stored within mailboxes and PST files.

The advent of Sarbanes-Oxley, Gramm-Leach-Bliley, and assorted market-specific regulations means that you may be legally required to have an email compliance and retention policy. Topics include: Compliance and retention differences, overcoming PST pitfalls, mail storage best practices and targeting content.

In this informational white paper on email archiving, learn about the costs of storage, retaining messages, how Exchange helps, message journaling, accessing PST files and much more.

Large volumes of electronic records, increased storage limitations, government regulations and legal implications have made the need to archive information a critical business issue. This trend will continue over the next several years as electronic communication evolves and expands. This brings up several important considerations Domino administrators should be mindful of. Between the time messages are captured and the time they are needed again for presentation or review, they will need to be stored. There are numerous avenues Domino administrators can take to preserve data and several factors that can influence those decisions. However, whatever method is chosen, maintaining a high standard of data integrity is of utmost importance. For Lotus Notes and Domino mail environments, this begs the question; is there a preferred storage format? This whitepaper will explore the details of storing data in NSF format and the pros and cons of doing so.

Most Notes Domino organizations wrongly believe that IBM Lotus software doesn’t need the same level of governance and control as other software systems. But nothing could be further from the truth, as the absence of strong governance and control means an unnecessary spending of time, money and resources to manage systems that would function more efficiently and effectively if included as part of a holistic approach. This white paper offers guidance on IT governance relates to your IBM Lotus Notes Domino environment.

This whitepaper by David Ferris, Senior Analyst, Ferris Research and Sherpa Software explains how the e-discovery process works and discusses how Lotus Notes organizations can prepare and protect themselves from potential e-discovery pitfalls.

This white paper by Michael Osterman, discusses the growing set demands placed on Notes-enabled environments for managing their data. Learn about the Federal Rules of Civil Procedures, compliance requirements and other factors that are forcing Lotus Notes organizations to implement an enterprise-wide archiving, policy enforcement and content management strategy.

This informational white paper discusses the heavy reliance organizations now have on email and the issues that make it critical for an archiving strategy to be in place. Learn about effective ways to archive Lotus Notes email, how to assume and optimize ongoing email management and much more.

Learn how to develop and implement an enterprise-wide compliance strategy that reduces risks and protects information within your Lotus Notes environment.