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Discovery Attender® for Windows

Electronic Search and Discovery

Discovery Attender is a software tool designed to automate the search and collection of electronically stored information across a variety of platforms. This cost-effective solution enables in-house talent to identify and gather responsive information in a timely, defensible manner. Up and running in minutes, Discovery Attender streamlines the process of locating and producing data for electronic discovery requests, compliance, internal investigations and much more.

Typical needs include the ability to:

  • Find & collect data for a variety of data sources for security audits, compliance or electronic discovery
  • Reduce costs associated with investigations and eDiscovery
  • Locate Payment Card Industry (PCI) and Personally Identifiable Information (PII) in files and email
  • Small footprint, easy-to-use application fits into any process
Features Tech Specs Video Resources Screen Shots Customers

Features

  • Secure, search and extract messages, attachments and files from a variety of data stores including:
    1. Microsoft Exchange Mailboxes, Online Archives and Public Folders
    2. Files on network shares, SharePoint servers, accessible hard drives including container (.zip, .rar, .tar) files.
    3. Other Email Stores in PST files, NSF files, .MSG files, EML files, and Office 365 Mailboxes
  • Intuitive interface for setup, search, monitoring and review
  • Highly defensible with robust audit trail logging and chain of custody
  • Customizable search criteria include: keywords, addresses, dates, file type and more
  • Expansive Keyword conditions including proximity, multi-word phrases, or Boolean with literal expressions, RegEx or wildcards
  • Custodian management options for effective organization
  • De-duplication of results based on custom values including MD5 hash
  • Extensive result management features including annotation, labels, marks, preview pane and conditional tagging
  • Views and filters by keyword, extension, domain, location, file type and more
  • Numerous options for export including PST, NSF, .EML, .MSG and Native Format with custom names and numbering
  • Summary and detailed reports including keyword snippets, metadata and statistics
  • PreSearch utility with exporting and converting features including Webmail (IMAP) and OST files
  • Fully accessible back-end databases for custom reporting
  • Portable projects for efficient organization of workload

Tech Specs

Architecture

  • Non-intrusive, user-friendly installation
  • Supports Exchange 5.5 through Exchange 2013 (including Online Archives)
  • Works with ASCII or Unicode PSTs
  • Installed on a desktop or server, most functionality requires no additional agents or services

System Requirements

Discovery Attender runs as a stand-alone application on your desktop or server. Standard functionality requires no further agents or services. Requirements include:

  • Windows XP or higher
  • 2 GHz or higher CPU
  • 2 gigabytes of RAM or higher
  • Outlook 2003 or Higher
  • Net Framework Version 3.5
  • Approximately 100 MB free Hard Drive space for the installation. Additional Hard Drive space will be required as projects,searches and (optional) indexes are created.
  • Local administrator rights
  • Permissions to the targeted data stores

Videos

Discovery Attender for Exchange

Mail Attender: A Complimentary Tool for Discovery Attender

Customer Review - Discovery Attender

Customer Review - Mail Attender for Exchange & Discovery Attender

Discovery Attender 3.7 SP1 Preview Webinar

Customer Reviews from Tech-Ed

Ediscovery in Exchange 2010

Three-Part Video Series on New SharePoint Searching Component

Part 1 - Overview

Part 2 - Installation

Part 3 - Configuration

Screen Shots

Microsoft Exchange e-discovery      Discovery Attender      Discovery Attender

Discovery Attender      Discovery Attender Discovery Attender

Customers

Case Studies

  • Reservoir Capital Group
    A privately held investment firm with $4.5 billion under management, purchased Sherpa Software's Discovery Attender for Exchange. The purchase was a response to an inquiry from Reservoir's internal legal team regarding the need to locate files that were relevant to a specific legal matter...Read More
  • Allegheny Energy
    An investor-owned utility with $3 billion in annual revenues has a variety of needs related to data discovery. The process is complicated by the size of its staff (over 4,000 employees) and the amount of data (more than 40 terabytes) it manages...Read More

Customer Testimonials

  • Diane Pittman, Data Concierge, Babst, Calland, Clements & Zomnir, PC
    We've found Discovery Attender to be an absolutely essential tool for eDiscovery, with uses far beyond searching Outlook emails. It's got a great UI, and we especially like the robust search-builder. We've found it useful for non eDiscovery tasks as well, such as file-type analysis, general searching, moving and copying. We're still trying out the new de-duping features and are pleased with how they function.
  • Mark Gainer, Director of Information Technology, Banker Steel
    Sherpa's eDiscovery solution enabled us to save in excess of $9,000 in forensic and legal fees, and we are still expanding our use of the product. Beyond the bottom-line cost savings, we have been thrilled by the knowledge and professionalism of Sherpa's support staff, which has helped us to maximize the effectiveness of their solution. The low cost and high quality of the people and product have made our investment in Sherpa a great one.
  • Mark Mrotek, Information Security Manager, Universal Technical Institute
    We've been a Discovery Attender customer for years, use it from time to time, and it works consistently - every time. We were recently hit with a high-visibility, time-critical eDiscovery request that required us to perform far more exhaustive and granular searches than before. I contacted Tech Support, and not only were they helpful in assisting with correcting some long-time-poor Search practices that we were employing, but they offered a 1-hour training session to cover Discovery Attender use and administration. Within minutes it was clear just how many features we were not using - all included with the core product - that made the [seemingly impossible] eDiscovery request borderline simple. Bottom line, once the features of Discovery Attender were used as the Sherpa developers designed, it opened countless doors and options that weren't previously utilized. We now use the product for more than periodic Discovery requests. It has become an irreplaceable tool in our systems administration processes.
  • Joel Commaford, Network Administrator, Nott Company
    I would say Discovery Attender is unique in that it is the only tool I saw that allows me to search for all types of items from the same interface (files, mail items, offline archive mail, etc.). It does everything I wanted it to do and was easy to set up and use. The service Sherpa Software offers to get you up and running with training is also unique - it was very easy to reach support for any questions I had. They want you to use their software, but equally important is to know "how" to use the software. I would comfortably recommend Discovery Attender.

LinkedIn Reviews

  • Forensics Manager at Mid-Sized Law Firm
    Working at a law firm means searching lots and lots of email...often! Discovery Attender has proven to be one of the most effective tools in my arsenal for this purpose. The ease of use, detailed reporting and exceptional results make this product invaluable. The courteous and responsive staff at Sherpa are a great bonus as well - not only are your questions/issues addressed almost immediately, but they are worked on by the right people from the start.
  • Information Management Manager at Australian Trade Organization
    Discovery Attender has become our eDiscovery tool of choice. Its easy to use, has a large search capacity, easy reporting and cheap. Great product.
  • Senior Systems Engineer at Fortune 500 Government Contracting Firm
    Working for a government entity, Freedom of Information Act [FOIA] requests are a way of life. Discovery Attender has allowed us to become fully compliant in providing timely, concise and accurate results from diverse data types while searching over 8000 users and multiple networks. Sherpa Software and their service and sales department were very flexible and accomodating by extending our trial keys several times during the 3 months we were evaluating the product; a true professional's professional.
  • View more Discovery Attender reviews on LinkedIn

Awards

KM World Knowledge Management Award Award - Sherpa Software

Our solutions for Lotus Notes and Microsoft Exchange have received numerous awards and recognitions throughout the IT community.
More Awards and Buzz