Discovery Attender^®

Features

• Secure, search and extract messages, attachments and files from a variety of data stores including:
  1. Microsoft Exchange Mailboxes, Online Archives and Public Folders
  2. SharePoint servers, network shares, local hard drives and container files
  3. PST Files, Lotus Notes NSF files, Archive Attender Archives and more
• Intuitive search setup with simple interface for search, monitoring and review
• Highly defensible with robust audit trail logging and chain of custody reporting
• Custodian management options for effective organization
• Customizable search conditions include: keywords, dates, file type, name and size
• Keyword options can include: proximity, phrases, Regular Expressions [RegEx], Boolean, and lists
• De-duplication of results based on user-selected criteria including optional MD5 Hashing
• Integrated File Viewer for effective review
• Numerous options for export including PST, NSF, .EML, .MSG and Native Format with custom names and numbering
• Extensive result management features including annotation, labels, marks and conditional tagging
• Filter results by location, file type or user-customized fields
• Summary and detailed reports of the result items including keyword snippets, metadata and statistics
• Fully accessible back-end databases for custom reporting
• Portable projects for efficient organization of workload

Tech Specs

Architecture

• Non-intrusive, user-friendly installation
• Searches within Exchange 5.5, 2000, 2003, 2007 and 2010
• Searches and exports to Unicode or ASCII PST files
• SharePoint component (optional) can process SharePoint 2007 or 2010

System Requirements

Discovery Attender runs as a stand-alone application on your desktop or server. Standard functionality requires no further agents or services.

• Windows XP or higher
• 1.1 GHz or higher CPU
• 1 GB of RAM or higher
• Outlook installed and configured; Outlook 2003 is recommended
• .NET Framework Version 2.0 (installed if not present)
• Local administrator rights for the installation
• Permissions to the targeted mail stores and network shares
• Approximately 50 MB free Hard Drive space for the installation. Additional Hard Drive space will be required as projects, searches and (optional) indexes are created.

Videos

Customer Review - Discovery Attender

Customer Review - Mail Attender for Exchange & Discovery Attender

Discovery Attender 3.7 SP1 Preview Webinar

Customer Reviews from Tech-Ed

Ediscovery in Exchange 2010

Three-Part Video Series on New SharePoint Searching Component

Part 1 - Overview

Part 2 - Installation

Part 3 - Configuration

Resources

Comparison Documents

• Compare Discovery Attender to Exchange 2010 eDiscovery features
• Compare your PST searching challenges across our multiple PST management solutions

Product Literature

• Discovery Attender Product Brochure
• Sherpa Software Microsoft Exchange Solutions for Enterprises Brochure

Best Practice White Papers

• Saving Yourself Time and Effort with Your eDiscovery Plan Download
• IT Pros' Start to Finish eDiscovery Checklist Download
• The Concise Guide to eDiscovery Download
• Waiting to Upgrade: Understanding Archiving and eDiscovery Limitations in Exchange 2010 Download
• E-Discovery: What You Need to Know Download

Screen Shots

Reviews

Case Studies

• Reservoir Capital Group
  A privately held investment firm with $4.5 billion under management, purchased Sherpa Software's Discovery Attender for Exchange. The purchase was a response to an inquiry from Reservoir's internal legal team regarding the need to locate files that were relevant to a specific legal matter...Read More
• Allegheny Energy
  An investor-owned utility with $3 billion in annual revenues has a variety of needs related to data discovery. The process is complicated by the size of its staff (over 4,000 employees) and the amount of data (more than 40 terabytes) it manages...Read More

Customer Testimonials

• Diane Pittman, Data Concierge, Babst, Calland, Clements & Zomnir, PC
  We've found Discovery Attender to be an absolutely essential tool for eDiscovery, with uses far beyond searching Outlook emails. It's got a great UI, and we especially like the robust search-builder. We've found it useful for non eDiscovery tasks as well, such as file-type analysis, general searching, moving and copying. We're still trying out the new de-duping features and are pleased with how they function.
• Mark Gainer, Director of Information Technology, Banker Steel
  Sherpa's eDiscovery solution enabled us to save in excess of $9,000 in forensic and legal fees, and we are still expanding our use of the product. Beyond the bottom-line cost savings, we have been thrilled by the knowledge and professionalism of Sherpa's support staff, which has helped us to maximize the effectiveness of their solution. The low cost and high quality of the people and product have made our investment in Sherpa a great one.
• Mark Mrotek, Information Security Manager, Universal Technical Institute
  We've been a Discovery Attender customer for years, use it from time to time, and it works consistently - every time. We were recently hit with a high-visibility, time-critical eDiscovery request that required us to perform far more exhaustive and granular searches than before. I contacted Tech Support, and not only were they helpful in assisting with correcting some long-time-poor Search practices that we were employing, but they offered a 1-hour training session to cover Discovery Attender use and administration. Within minutes it was clear just how many features we were not using - all included with the core product - that made the [seemingly impossible] eDiscovery request borderline simple. Bottom line, once the features of Discovery Attender were used as the Sherpa developers designed, it opened countless doors and options that weren't previously utilized. We now use the product for more than periodic Discovery requests. It has become an irreplaceable tool in our systems administration processes.

LinkedIn Reviews

• Forensics Manager at Mid-Sized Law Firm
  Working at a law firm means searching lots and lots of email...often! Discovery Attender has proven to be one of the most effective tools in my arsenal for this purpose. The ease of use, detailed reporting and exceptional results make this product invaluable. The courteous and responsive staff at Sherpa are a great bonus as well - not only are your questions/issues addressed almost immediately, but they are worked on by the right people from the start.
• Information Management Manager at Australian Trade Organization
  Discovery Attender has become our eDiscovery tool of choice. Its easy to use, has a large search capacity, easy reporting and cheap. Great product.
• Senior Systems Engineer at Fortune 500 Government Contracting Firm
  Working for a government entity, Freedom of Information Act [FOIA] requests are a way of life. Discovery Attender has allowed us to become fully compliant in providing timely, concise and accurate results from diverse data types while searching over 8000 users and multiple networks. Sherpa Software and their service and sales department were very flexible and accomidating by extending our trial keys several times during the 3 months we were evaluating the product; a true professional's professional.
• View more Discovery Attender reviews on LinkedIn