Data Search and Collection for Businesses
Automated search and collection of electronically stored information.
Electronic discovery (or eDiscovery) is a critical issue in today's corporate environments as well as non-corporate entities such as government, schools, law firms etc. It has been estimated that one half of information included in legal discovery today is found in email systems but other non-strucutred data stores are gianing ground including social. As corporate litigation becomes more and more mainstream, it is no longer a question of whether a company will be involved in a lawsuit, but rather a question of when. Since organizations are liable for all the content held in their systems, it is imperative that companies have a clear set of procedures and tools in place, should a document or email discovery request be placed upon them.
Many organizations struggle to respond to requests from litigation, subpoenas, governmental inquiries such as Freedom of information Act (FOIA) requests or even internal investigations. There may be many reasons for this, but often companies don’t know where to start as the processes associated with many of these crucial tasks may be nonexistent or poorly documented. In addition, these challenges in preparedness are often tied to poor information management practices. Since many companies grow organically, they tend to scrape by with basic tools and procedures (often implemented ad hoc to ‘get the job done’ without a view towards the future). These organizations, which can be of any size, end up with a mix of systems and no coherent way to regulate, classify, extract or search vast stores of data in a timely manner. This chaos causes bottlenecks in everything, from routine IT tasks to outside requests for information and legal proceedings. The processes in issuing ligation holds, reviewing data or even simply answering questions on locations and volume of data are often not streamlined, nor can they be audited. This makes critical, time-sensitive obligations (legal or otherwise) costly, stressful and potentially disruptive in day-to-day business. These negative consequences can be even more damaging if they include lost business, adverse court decisions or government sanctions.
Sherpa's suite of eDiscovery software solutions uses proprietary search technology to quickly find and produce critical data within mailboxes, PST files, NSF's, network files and user hard drives in response to legal discovery requests.